MLB.TV is the out-of-market online streaming service for MLB baseball. I unfortunately live in the Cleveland market, so I don’t get to watch Indians games live, but it’s a better deal for me than having to fork over $50 a month to buy a TV package that includes STO, as I don’t really watch anything other than Tribe baseball anymore.
Early in March, I was charged $129.99 for the service (I purchase the league pass, because I’m a baseball junky), and as the COVID-related delay continued, a big open question for me was whether subscribers who had already been charged would get any kind of refund if/when the season began again, and if so, how much it would be.
Thankfully, I have good news. I received this e-mail today:
The price per game did go from $.80/game originally versus $1.33/game now, assuming you watched the equivalent of one team’s full season. However, that new price ($45.18) is about $15 cheaper than if you had waited to purchase a subscription until today ($59.99).
Granted, they’ve hung onto my money for over four months, so I was owed some interest, but even so, it’s nice to see. The refund was done via a website, and took about 10 seconds to submit, so there’s no runaround trying to get a customer service rep on the phone. Now, if they really want to get on my good side, MLB could figure out a way to offer live in-market games to fans….